Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Name and email address
• Organization name
• Demo content (screenshots, step configurations, hotspot data)
• Usage data and analytics

2. Chrome Extension Data Collection

Our Chrome extension ("createademo — Record Interactive Demos") collects the following data only while a recording session is actively in progress and initiated by the user:

• Screenshots of the visible browser tab
• Click coordinates and target element metadata (tag name, text content)
• Page URLs visited during the recording session

This data is transmitted to your createademo account server over HTTPS and stored as part of your demo project. No data is collected when the extension is not actively recording. The extension does not collect browsing history, keystrokes, or personal information outside of recording sessions. You can delete any recorded demo and its associated data at any time from your dashboard.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data transmission and storage.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Export your data in a portable format
• Opt-out of marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our service.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please use our contact form.